Returns

Sign Trade Supplies has a straight forward returns policy.

Unwanted Orders

If you have made a mistake with your order or no longer want the items you must notify us within 14 days of delivery. You may return your items with no fault or damage to our Maidstone branch: Sign Trade Supplies Ltd, Britannia House, Granville Road, Maidstone, Kent, ME14 2BJ within 14 days of reporting the unwanted items. Once recieved we will refund your items within a 14 day period.

Damaged / Faulty Items

Please check your items for damage or missing items on delivery. If damaged or missing goods exist in your order you must report this within 30 days of delivery. We will then send out a replacement for the faulty item and arrange collection of the faulty goods, if you are unsatisfied with the faulty item then we will also offer a refund.